Effective Date: 01/09/2024
Last Updated: 15/06/2025

At Doctoorum, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website at www.doctoorum.com.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, email, phone number
  • Information submitted through contact or partnership forms
  • Medical treatment preferences or inquiries

b. Usage Data

  • IP address, browser type, device info
  • Pages visited, time spent, and other site usage statistics
  • Cookies or similar technologies (to enhance user experience)

2. How We Use Your Information

We may use the information we collect to:

  • Respond to your inquiries or requests
  • Help you compare and book medical services
  • Improve our website and user experience
  • Send updates or service information
  • Communicate with Medical Service Providers on your behalf (with your consent)
  • Verify eligibility and benefits
  • Provide and manage healthcare coverage

3. Disclosure of Information

We may share your information with:

  • Medical Service Providers you choose to contact or book with
  • Legal authorities, if required by law
  • Business Associates who assist with claims processing, data management, or administrative support
  • Third-party service providers for website analytics, communication tools, or IT services

We do not sell your personal data or health information to third parties.

4. Cookies and Tracking

We use cookies to:

  • Remember your preferences
  • Understand how our site is used
  • Improve our website’s performance

You can disable cookies in your browser settings if you prefer.

5. Data Security

We take steps to protect your personal information using reasonable technical and organizational safeguards. However, no system can guarantee 100% security.

6. Your Choices

You may:

  • Request access to your personal information
  • Ask us to update or delete your data
  • Opt out of marketing communications at any time

To make a request, contact us at [email protected].

7. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in legal or operational practices. Any changes will be posted on this page with a new effective date.

8. Contact Us

If you have any questions about this policy or how we handle your data, contact:

Email: [email protected]
Website: www.doctoorum.com